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Genius Bar Comes Through Once More


One of the four "feet" on the bottom of my MacBook Air came off. Since the laptop was still under warranty I brought it to the Apple Store thinking one of the Geniuses could replace the little black round plastic piece. Instead, they replaced the entire bottom panel! Probably not the most cost effective solution, but this is another good example of Apple's over-the-top customer service.


This page contains a single entry from the blog posted on July 8, 2010 7:45 PM.

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